Shipping Policy:
Due to the popularity of our products please allow up to 4-6 weeks for all deliveries. Some products will carry an additional shipping charge based on size and weight, in which case we will contact you with the details before shipping. Please remember, all prices are in Canadian dollars.

Return Policy:
If the products we provide you and your pet are not satisfactory, simply return your unused merchandise within 30 days for an exchange or on-line store credit. On-line credits will be valid for 2 months from purchase date with original receipt. Sorry, no exchanges or on-line credits on custom orders. We do not accept exchanges or on-line credits C.O.D nor do we reimburse any shipping charges.